You want to open the Lab to the public.
You do not want to hire a front desk.

A booking, payment and door system that does that work instead.

Prepared by Andar for Carlo Pimentel  ·  12 November 2026

The problem

Going public means front desk work.
Someone has to do it.

Today the Lab runs on friends, DMs and verbal yeses. That works for friends.

Open it to strangers and five jobs land on you, or on a hire.

  • 01Answer the same questions
  • 02Take and chase payments
  • 03Check who is in the room
  • 04Let people in the door
  • 05Follow up on renewals

The rest of this proposal gives all five jobs to the system.

Grail Performance Lab · BF Homes, Parañaque

One normal day

A day at the Lab with nobody at a desk.

9:10 PM
New athlete

Finds the Lab on Instagram and asks about rates.

9:10 PM
Assistant

Replies with rates, how booking works and the link.

9:20 PM
New athlete

Signs the waiver, pays by GCash, gets a QR pass.

6:00 AM
Next day · The door

Scans the pass. The lock opens. Trains. Leaves.

8:00 PM
You

Open the dashboard: sessions run, cancellations, what came in.

You did not answer a message or open a door.

Example times

Member side · questions

Questions get answered at 11 PM. Not by you.

Grail Performance LabInstagram · example
Hi! How much per session? First time here.
Hi! A session is ₱1,000 and open gym is ₱1,500 per hour. Max 5 athletes per slot. First-timers sign a waiver a day before. Book here:
Booking link
Booked for tomorrow 6 PM. Thanks!
Rates shown are assumptions from CrossFit Grail's public rates
  • 01Instagram, Facebook and Messenger
  • 02Hours, rates, booking, waiver, cancellation
  • 03Answers only from a policy sheet you approve
  • 04Always sends the booking link
  • 05Anything else is passed to you
FAQ assistant

Member side · booking

Book, pay, sign, get in. All on their phone.

1

Book

Sees the schedule. Books only if a spot is left. Joins the waitlist if full.

2

Pay

GCash or card. Drop-in, class pack or membership. No payment, no booking.

3

Sign

Waiver online, at least a day before the first session. Signed once.

4

Get in

Gets a QR pass and a reminder. Scans at the door.

Cancel up to 2 hours before 20+ min late forfeits the slot Waitlist fills a cancelled spot Starts from CrossFit Grail's current rules. You can change them.
Max 5 athletes per slot

Member side · the door

The door opens only for a valid, on-time pass.

Scan

Member shows the QR pass to a tablet or phone at the door.

→

System checks

  • Booked for this slot
  • Paid
  • Waiver signed
  • On time
→
Lock opensCheck-in is recorded on your dashboard.
Stays lockedWrong time, expired or not paid.

Smart lock brand chosen with you. The demo will show the lock as a labeled simulation.

QR check-in + smart lock

Your side · dashboard

Who came in, what was paid. On your phone.

Owner
TodayTHURSDAY · SAMPLE DATA
17
Booked
11
Checked in
1
No-show
₱9,500
Paid today
6:00 AM HYROX5 / 5
7:00 AM Open gym3 / 5
12:00 PM Open gym4 / 5
6:00 PM HYROX5 / 5 +2 waitlist
Expiring this week3 members
Example screen, not real data
  • 01Today's bookings and check-ins
  • 02No-shows and late cancels
  • 03What was paid, by whom
  • 04Who is about to lapse
  • 05Hours, slot length, capacity, prices
Owner dashboard

Your side · money

Paid before they train. Recorded on its own.

Payments

GCash and cards through a Philippine gateway, Xendit or PayMongo.

Renewal reminders before a pass expires, and again if a payment fails.

Receipts

Sent automatically after every payment.

BIR official receipts can be added later, once we know how the Lab is registered.

Accounting

Daily and monthly summary by product: drop-in, pack, membership.

One export for your accountant, ready for Xero.

Gateway fees are charged by the gateway at its published rates, not by Andar. The demo will use test mode: no real charges.

Payments · Receipts · Accounting export

Your side · reports

Reports land on their own.

Daily · every nightSample data
Grail Performance LabMessenger or Viber, or email
Today at the Lab · Thu 12 Nov
Revenue₱13,500
Memberships₱10,000
Packs₱0
Drop-ins₱3,500
GCash / card₱10,000 / ₱3,500

Check-ins · unique athletes15 · 13
Booked · no-shows · late cancels17 · 1 · 1
Slot fill (cap 5)75%
Busiest · quietest6 PM · 12 PM

New · renewed · expiring in 7 days1 · 1 · 3
Waitlist spots filled1
Monthly · on the 1stSample data
Grail Performance Lab · October 2026 report
Sent automatically 1 Nov, 7:00 AM · to Carlo
OctSepChange
Revenue₱242,000₱221,000+10%
Memberships / packs / drop-ins₱200k / ₱12k / ₱30k₱190k / ₱10k / ₱21k
GCash / card₱171k / ₱71k₱158k / ₱63k
Check-ins · unique athletes412 · 46374 · 41+10%
Booked · no-shows · late cancels455 · 17 · 26420 · 19 · 27
Slot fill (cap 5)72%66%+6 pts
Busiest · quietest hour6 PM · 2 PM6 PM · 1 PM
New · renewed · lapsed6 · 15 · 24 · 13 · 3
Expiring in next 7 days4
Waitlist spots filled2114+7
October-2026.pdfOctober-2026.csvAttached, ready for your accountant
Nobody compiles these · all figures are sample data

Example numbers

Five athletes per slot. One example month.

5
athletes per slot, max

Example membership: ₱10,000 to ₱12,000 a month.
Session ₱1,000, open gym ₱1,500 (assumed, from CrossFit Grail's public rates).

One illustrative monthExample only
20 members × ₱10,000 to ₱12,000₱200,000 to ₱240,000
30 drop-in sessions × ₱1,000₱30,000
Gross, before costs₱230,000 to ₱270,000

Not a forecast. Member count and drop-ins are made up to show the math. Gateway fees and running costs are not included. Your real prices replace these.

All figures are examples or assumptions

Plan

Taking bookings in about 3 to 5 weeks.

Phase 1Book and payBooking, payments, waiver, reminders, dashboard
3 to 5 weeks
Phase 2The doorQR passes, check-in screen, smart lock
1 to 2 wks
Phase 3Reports, accounts, assistantDaily and monthly reports, export, renewals, FAQ
2 to 3 weeks
OptionalCrossFit Grail tie-inShared logins, combined passes
Later, if you want it
Start5 weeks7 weeks10 weeks

About 6 to 10 weeks in total, counted from the day we have your inputs. The door can run in parallel if we choose the lock early.

Working estimates

Fees

One build fee. One monthly fee.

One-time build
[BUILD FEE TBD]

For the phases you approve. Set once we agree the phase list.

Monthly
[MONTHLY TBD]

Hosting, monitoring, payment support and small changes.

Figures follow once we agree the phases, the door setup and whether you need official receipts. Gateway fees are separate and billed by the gateway.

Andar fees to be confirmed

Next step

Nine things we need from you to start.

← → navigate · N notes · F fullscreen

Speaker notes